An exploration of e-satisfacton in B2B2C website in the e-tourism strategic alliance network
- Creator: Liew, Mook Lam
- Resource Type: thesis
- Date: 2011
Creating compelling e-service encounters: examining e-service attributes and flow
- Creator: Carlson, Jamie , O'Cass, Aron
- Resource Type: conference paper
- Date: 2009
Investigating the relationships between e-service quality, product involvement and flow on behavioural intentions of e-services
- Creator: Carlson, Jamie , O'Cass, Aron
- Resource Type: conference paper
- Date: 2008